Change happens. That's especially
true in the business world, where changes may be mandated by tax or regulatory
requirements, increased competition, shifts in customer needs, or technological
advances. Whatever your reason for making a change in your business, managing
the process effectively is the best way to succeed. Here are suggestions for
handling change.
Clarify your desired outcome. Determine what
actions are needed to achieve your goal, then identify the employees, vendors,
or other stakeholders who will be affected and anticipate their reactions.
Depending on your business structure, you may want to bring one or more key
managers and/or employees into this initial analysis. You also may want to
consult with an outside expert, such as a financial and accounting
professional, particularly if the changes relate to tax, regulatory, or
accounting questions. An expert can clarify the issues involved, help you
create a comprehensive plan, and assist in updating your systems and procedures
to accommodate the changes.
Communicate
your plan.
Once you've established and outlined your course of action, make sure everyone
who will be affected understands their role and what's expected. Explain what
changes are needed and why they're necessary. Encourage feedback, and be open
to suggestions for alternative procedures.
Establish a reasonable timetable for
each expected action. Include allowances for the unforeseen complications and
glitches that will inevitably arise.
Monitor, evaluate, and make
adjustments.
As the changes are being implemented, stay on top of the process. Otherwise,
your employees may put change-related work on the back burner while focusing on
more familiar day-to-day activities. Watch for unanticipated adverse effects on
your business and act quickly to mitigate them.
Ask for help. If you're
considering a significant change in the way you run your business, contact us
for assistance. We'll help you address the issues, create a plan, and carry it
forward.
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